Legal

Cookie Policy

Last updated: January 1, 2025. We believe in transparency about how we use tracking technologies.

What Are Cookies?

Cookies are small text files placed on your device by websites and apps you visit. They enable websites to remember your preferences, keep you logged in, and provide analytics on how the Platform is used. PlugOne uses cookies and similar technologies on our website (plugone.in) and web-based dashboard.

Types of Cookies We Use

Essential Cookies: Required for the Platform to function. These include session authentication tokens, CSRF protection tokens, and cart/wallet state cookies. You cannot opt out of these. Analytics Cookies: We use Google Analytics (with IP anonymization enabled) to understand how visitors interact with our website — pages visited, time spent, and navigation paths. This data is aggregated and not personally identifiable. Preference Cookies: Remember your settings such as language, theme, and notification preferences. Marketing Cookies: We do not use third-party marketing or retargeting cookies. We do not run ad networks on our Platform.

Managing Your Cookie Preferences

You can manage cookie preferences through: Browser Settings: Most browsers allow you to block or delete cookies. See your browser's help documentation for instructions. In-App Settings: The PlugOne app's Settings > Privacy section lets you control analytics data collection. Opt-out Links: Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout Note: Disabling essential cookies will prevent you from logging in or using the Platform.

Third-Party Cookies

Our payment gateway partners (Razorpay, PhonePe) may set cookies during payment processing. These are governed by their respective cookie policies. We do not control these cookies and recommend reviewing the privacy policies of these payment partners.

Updates to this Policy

We may update this Cookie Policy as we add new features or adopt new technologies. Changes will be posted on this page with an updated "last modified" date.